When we encounter issues while using D365 on tablets, enabling tracing on the device helps us to diagnose the issues. The information recorded can be analyzed to identify the source of the issue. Follow the below mentioned steps to enable tracing on the device:
Go to Event Viewer(Run –> Type “eventvwr”)
Expand Application and Services Logs –> Expand Microsoft –> Expand Windows –> Expand AppHost
Select AppTracing –> Right Click on it and Click Enable Log.
Below is the screenshot of the steps followed.
After enabling Tracing, if we get any issue accessing D365 organization on tablet then they will be recorded.
Thanks.
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