Recently, we were working on SLA. We provided necessary conditions in Applicable When and Success Criteria sections. In Success Actions section, we wanted to update Customer Record(OOB entity "contact" renamed) and clicked on Set properties as shown below: On click of it, we got "Invalid Argument" error as shown: To fix this issue, we copied … Continue reading “Invalid Argument” Error while setting properties in SLA
Month: November 2017
Unified Service Desk: “You are not authorized to use the application…” Error while launching USD
Recently, while opening USD after connecting to an online instance, we started getting the following error: "You are not authorized to use the application...". To resolve this issue, we assigned USD Agent and UIIAgent security roles to the user and then opened USD. This time it worked. Hope it helps !!!
Dynamics 365: Real Time Workflow Bug
Recently, we figured out a strange issue with the Real time workflow while designing it. We had designed a workflow on Phone Call entity, which was supposed to run when record status changes as well as on update of few fields on Phone Call. We had selected Execute as the owner of the workflow as … Continue reading Dynamics 365: Real Time Workflow Bug