To enable Microsoft Teams in D365, Go to Settings --> Administration --> System Settings --> General Tab and flip the below highlighted options to Yes. Once done, we'll be able to see Collaborate button on the ribbon as shown below. By default it'll be enabled on several OOB entities as mentioned here: https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-collaboration#record-types-that-support-microsoft-teams-integration However, we … Continue reading Microsoft Teams Integration with D365 on custom entity