USD: Performance Enhancement of CRM Entity page load

Now, we can experience enhanced performance of CRM entity page loading in Unified Service Desk(version 3.2 onwards) with the Internet Explorer Pooling feature.

Unified Service Desk always maintains a pool of Internet Explorer instances for hosted controls to use. Opening a hosted control using a pooled Internet Explorer instance enhances the performance of the Unified Service Desk.

It remains DISABLED by default and below are the Steps to enable this:

  1. Go to Settings–>Unified Service Desk
  2. Go to Options
  3. Click New and create UII option as shown below:

IEPooling

NOTE: This feature is applicable only for CRM Page type Hosted Control.

Hope it helps !!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s